what is education deposit?
A: this refers to a special kind of RMB installment fixed deposit. It is featured with favorable interest rate and interest income tax exemption. Minimum saving amount is RMB 50, and maximum total principal is limited to RMB 20k.s
what is call deposit?
A: this refers to the deposit with no agreement on term, and you need to notify the bank in advance for cash withdrawal of a certain amount and date.s
is service fee charged for inter-bank ATM Wish card cash withdrawal in Shanghai and other areas in China?
A: service fee is waived for the time being.s
what are the service fee charged for Wish card cash withdrawal and transaction inquiry at Hong Kong SAR, Macau SAR and overseas?
A: RMB 15 per transaction for cash withdrawal, and RMB 2 per transaction for transaction inquiry.s
what is the cash withdrawal regulation for Wish card making cash withdrawal on SRCB ATMs?
A: number of daily withdrawal is limited to 8 times, each time up to RMB 3k, and daily total withdrawal is limited to RMB 20k.s
what to do if I lost my card?
A: you can report loss (effectiveness last for 5 working days) by calling SRCB service hotline or come to SRCB branch. For customized cards, you have to go to the account opening branch for loss reporting. For preset cards, you can report loss at any of SRCB branches. You can also report loss through telephone banking self-service if you remember the card number.s
how long can you get the Wish card after application?
A: applicants can receive preset Wish card upon successful application. For customized card applicants, you can come to SRCB branch to get Wish card and initial password 5 working days after the application.s
what are the requirements for Wish Card application?
A: Individuals who hold PRC resident certificate, passport, or overseas legal personal identification can apply for the Wish card.s
where can SRCB Wish card be used?
A: you can make transactions or withdraw cash on POS and ATMs with CUP identity in China, HK SAR, Macau SAR, Thailand, South Korea, Singapore, US, Indonesia, Philippines, Vietnam, Germany, France, Spain, Belgium, Luxembourg, Australia, New Zealand, Kazakhstan and Egypt.Also, you can make cash withdrawal on ATMs in Malaysia, Great Britain, Japan, Turkey, Greece, Hungary, Italy, Puerto Rico, Mexico, Brazil, Venezuela, Argentina, Columbia, Bahrain, Brunei, India, Pakistan, Saudi Arabia, Sri Lanka, UAE, Guam, Russia, Poland, Switzerland and Italy.
You can make transactions on POS in Netherland.
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for bank account opened by informal employment organization, what kind of settlement notes can be used in Shanghai?
A: for bank account opened by informal employment organization, they can only use credit note and bank draft issued by account opening bank.s
what is the documentation for corporate account opening?
A: required documentation include account opening permission, business license, taxation certificate, corporate legal person identification card, original copy and photocopy of corporate code certificate, as well as corporate legal person letter of authorization, legal person agent’s ID card original copy and photocopy, basic account management card and account opening application form.s
how long does it take for local bank bill (check, credit note, bank draft, bank bill, commercial bill acceptance, etc) exchange?
A: if bank bill is not returned, it’ll take half business day to 2 for local credit note to be delivered.It’ll take 1 business day to 3 for local check to be delivered.
Bank draft is usually processed on the spot, and can be treated as check as well.
Bank bill and commercial bill acceptance are treated the same way as check.
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what to do if check is lost?
A: if all the check items are completely filled in, the loser should notify the issuer’s banker for payment suspension. When the loser is applying for payment suspension, he should present with account opening permission and personal ID card, and fill in “loss reporting payment suspension letter” and sign up.s
how long does it take for offsite remittance?
A: if it’s within universal remittance banking system, the offsite fund transfer can be done on the same day. For trans-remittance, the period can be 1 week long.s
what should a check holder to do when holding a rubber check? Is there any impact on the check issuer?
A: check holder is entitled to ask for 2% face value of compensation from the issuer, and have the right of recourse of the payment. The holder should no longer make presentation for payment from the bank.The issuer will be fined by PBOC for 5% of face value (no less than RMB 1k). If there’re more than 2 check violation within a year, the issuer will be suspended for check issuance.
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once a bank card is reported lost, will it be immediately effective?
A: if your bank card is missed, stolen or occupied by others, you should report loss immediately by calling hotline 962999 or coming to SRCB branches. Loss reporting is immediately effective upon SRCB confirmation. Any economic loss after the effectiveness will be borne by SRCB.s
is interest accrued for cash deposited in credit card?
A: SRCB doesn’t calculate any interest for cash deposited in credit cards.s
where can SRCB credit cards be used?
A: you can make payment at CUP registered merchants both domestically and abroad, or make cash withdrawal on ATMs around China.s
can credit card limit be adjusted?
A: when your current credit limit can not meet your needs, you can apply for temporary or permanent credit card limit adjustment. SRCB will review your credit standings and card utilization, and approve your application.s
what to do when credit card validity expires?
A: if your credit card expires, SRCB will send you a new card one month before the expiration date. You can activate the new card upon receipt.s
what to do if credit card is broken?
A: if your credit card can not be further used due to card broken, signature becoming vague, or the magnetic stripe losing magnetism, please ring SRCB hotline 962999 or come to SRCB branch for new card replacement.s
what is the service fee charge for ATM inter-bank fund transfer?
A: for local transactions:RMB 3 per transaction for fund amount less than RMB 10k (inclusive)；
RMB 5 per transaction for fund amount from RMB 10k to 50k (inclusive)；RMB 8 per transaction for fund amount from RMB 50k to 100k (inclusive)；For offsite transactions:
1% of transaction value for less than RMB 5k (inclusive), with minimum of RMB 5;
RMB 50 per transaction for fund amount from RMB 5k to 50k (inclusive)；
RMB 60 per transaction for fund amount over RMB 50k.
